Services1 error in Finacle Treasury

Services won’t run when started. It fails with the below error.

I can see it is pointing to a wrong ip mapped in a configuration.

See error on line 14, it says:

ErrCode:-6 Message:Socket is not alive Params:host[my ip]

How do I correct this configuration?

 

Thu Jul 4 11:25:51 2019, PID[44826832], [1562239551.987]
File:tmp_CLIMOClient.cpp Func:CLIMOClient::CLIMOCSendMsg Line:1712
ErrCode:-7 Message:Send Error Params:Error in sending to Service [PROCESSEVENTS] Server App Id [SRVR]
File:tmp_CLIMOClient.cpp Func:CLIMOClient::SendMessage Line:2352
ErrCode:-7 Message:Send Error Params:Error in reconnecting to Service [PROCESSEVENTS] Server App Id [SRVR]
File:tmp_CLIMOCConnect.cpp Func:CLIMOCConnect::Reconnect Line:724
ErrCode:-10 Message:Only one Server IP address exists. Params:
File:tmp_CLIMOClient.cpp Func:CLIMOClient::SendMessage Line:2441
ErrCode:-7 Message:Send failure Params:Send message to Service [PROCESSEVENTS] Server App Id [SRVR] failed
File:tmp_CLIMOCConnect.cpp Func:CLIMOCConnect::CheckAndSend Line:650
ErrCode:-6 Message:Socket is not alive Params:host[my ip]
File:tmp_CBaseSocket.cpp Func:CBaseSocket::PeekOnSocket Line:896
ErrCode:-13 Message:Peer has closed conn [2] Params:

Contributor Asked on July 11, 2019 in FinacleTreasury.
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1 Answer(s)

I believe this is FTverion 11 and above?

If it is FT version 11 and above, then check this from the app.

Static data–> configurations–> service configuration management –> PROCESSEVENTS

Set the Primary IP address to capture your correct FT server IP.

Expert Answered on July 13, 2019.
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